Education

Certified Scrum Product Owner (CSPO), 2019, ITIL Foundation Level V3, 2019

Summary and Skills

• Experience driving security product adoption and proprietary development within large organizations and their subsidiaries.Commitment to providing responsive, effective, and respectful customer support.
  
• Ability to rationally and logically assess, prioritize, and resolve issues while under intense pressure.
  
• Able to evangelize software SDLC and Application Security best practices.
  
• Strong understanding of AWS, Docker products, and automation solutions to support high-transaction environments.
  
• Technical Writing: company-wide communications, policies, procedures, guides, and documentation.
  
• Implementation, administration and support of: Windows, SQL, Microsoft SharePoint, Microsoft Exchange servers—including terminal services and thin-clients.
  
• Agile Software Development Practices.
  
• PowerShell, Bash, some Python, batch scripting.
  
• Manage LBs, Certs, API calls
  
• Systems Administration
  
• Project Management
  
• Customer Support
  
• Technical Training
  
• Active Directory and Exchange
  
• Mac, Windows and Linux clients—especially Ubuntu & REHL (Red Hat Enterprise Linux)
  
• Wired and wireless networking and security
  
• Enterprise-level endpoint protection, patching, and backup services